Web application slow

Incident Report for Geedesk

Resolved

Issue resolved. We have written about it in detail on our blog.

https://www.geedesk.com/blog/how-we-handled-downtime-caused-by-cloudflare-outage/
Posted Sep 19, 2024 - 10:51 UTC

Monitoring

The issue has been identified and fixed. The issue was with one of our service provider called Cloudflare. We use their services for CDN and security. Their servers prevented the traffic to flow into the Geedesk servers causing a performance issue on our side. We immediately took action by bypassing their servers and directing the traffic straight to our servers.

Since then Cloudflare has fixed their issue. We are not monitoring the services and will gradually start directing the traffic via Cloudflare.
Posted Sep 16, 2024 - 09:50 UTC

Update

We are continuing to investigate this issue.
Posted Sep 16, 2024 - 05:42 UTC

Investigating

We are currently investigating this issue.
Posted Sep 16, 2024 - 05:42 UTC
This incident affected: Web Application.