Monitoring - Our users are not able to update or install our iOS app. We have identified the issue and are working to fix it and make our app live again.
Sep 19, 2023 - 03:49 UTC
Website
Operational
90 days ago
100.0
% uptime
Today
Web Application
Operational
90 days ago
100.0
% uptime
Today
Geedesk API
Geedesk backend api used for third party integrations.
Operational
90 days ago
100.0
% uptime
Today
Android App
Operational
90 days ago
100.0
% uptime
Today
iOS App
iOS App
Operational
90 days ago
100.0
% uptime
Today
Automated Processes
Auto assign, escalation tickets, reports etc.
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
For a section of our users auto assign and escalation ticket was not working. We have since then fixed and resolved it by resetting the script. Our team is now investigating on what caused this and in the coming days we will inform you on what we have done on our side to ensure this issue does not happen again.
Sep 19, 02:00 UTC