Monitoring - Our users are not able to update or install our iOS app. We have identified the issue and are working to fix it and make our app live again.
Sep 19, 2023 - 03:49 UTC
Website
Operational
90 days ago
100.0
% uptime
Today
Web Application
Operational
90 days ago
100.0
% uptime
Today
Geedesk API
?
Operational
90 days ago
100.0
% uptime
Today
Android App
Operational
90 days ago
100.0
% uptime
Today
iOS App
?
Operational
90 days ago
100.0
% uptime
Today
Automated Processes
?
Operational
90 days ago
100.0
% uptime
Today
Geedesk Backend
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Monitoring -
The issue has been identified and fixed. The issue was with one of our service provider called Cloudflare. We use their services for CDN and security. Their servers prevented the traffic to flow into the Geedesk servers causing a performance issue on our side. We immediately took action by bypassing their servers and directing the traffic straight to our servers.
Since then Cloudflare has fixed their issue. We are not monitoring the services and will gradually start directing the traffic via Cloudflare.
Sep 16, 09:50 UTC
Update -
We are continuing to investigate this issue.
Sep 16, 05:42 UTC
Investigating -
We are currently investigating this issue.
Sep 16, 05:42 UTC